Unit - 37 : Consumer Disputes Redressal Agencies The purpose of this act itself is the protection of the consumer interest . Therefore the functions of these agencies have much significance .
The Following are the agencies established by the State Government or the Central Government , as the case may be : 1.District Forum 2. State Commission 3. National Commission
Composition of District Form Specified Under Section 10 of the Consumer Protection Act , 1986 Jurisdiction of District Forum Section 11 Form of Complaint Section 12 Procedure for admission of Complaint Section 13 Composition of State Commission Section 15 Appeals Section 19 Composition of National Commission Section 20
For Dealing with complaints of consumers there are agencies which are established by Government .
District Forum has power to deal with cases up to INR 20 Lakhs .
Complaints have to be in prescribed manner. It should be made with full details , evidence and prescribed fee... Supporting affidavit is required .
Admissibly of complaint needs to be decided within 21 Days . If order involves payment to the other party then at the time of appeal 50% amount is required to be deposited .