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SOLVED CAIIB COMBINED PAPER 16:

1. Which of the following statements are true?
(i) Caring boss displays a Nurturing Parent ego state,
(ii) Personality is a sum total of all that a person has learnt,
(iii) We have an image of our own & our actions are consistent with that image

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - d

2. The Concept of career path relates to ...... of movements and deciding the ...... for each stage.

a. Sequence, time period
b. Number, candidates
c. Decision, number
d. Type, time period

Ans - a

3. Johari Window is most useful for ......

a. Understanding others
b. Self-Awareness
c. Working in Teams
d. Improving inter-personal relations

Ans - b

4. Which theory of personality believes that the traits of a person which determine his personality and behavior, are basically inherent to a person.

a. Psycho-analytical theory
b. Trait Theory
c. Self concept theory
d. Social learning theory

Ans - b

5. ...... theory of personality believes that the personality development is more a result of social variables than biological factors.

a. Psycho-analytical theory
b. Trait Theory
c. Self concept theory
d. Social learning theory

Ans - d

6. Split brain (right vs left) psychology is closely related to ESB. Which of the following is controlled by the left side of the brain?
(i) speech, (ii) emotions, (iii) reading and writing

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - b

7. Union formations were seen in the ...... phase of development of HRM.

a. First phase
b. Second Phase
c. Third phase
d. Unions have been present even before HRM came in to existence

Ans - a

8. Concept of Locus of Control is given by...

a. Schein
b. Leftcourt and Leveson
c. Luft and Ingham
d. Kurt lewin

Ans - b

9. A sales man in a shop showed a suit piece and told the customer that the cloth is very good, but costly. He was using the following transaction:

a. Duplex
b. Angular
c. Complementary
d. None of the above

Ans - b

10. A prominent politician was heard saying that that people state was incapable of joining the army. He was ......

a. Stereotyping
b. Projecting
c. Hallucinating
d. All of the above

Ans - a

11. Mr. A is the Branch Manager in ABC Bank. He makes it a point to visit the prominent deposit customers himself to deliver their deposit receipts. He does not even take the "Relationship Manager" appointed for this purpose. Mr. A believes that none of the new generation staff is good enough to deal with such tasks. What is the "Life position" taken by Mr. A as regards the "Relationship Manager" as per the "Theory of Life position" propounded by Dr. Thomas Harris?

a. I are OK, you are OK
b. I am Ok, You are not OK
c. I am not OK, you are not Ok
d. I am not OK, you are not OK

Ans - b

12. Which of the following approach does not acknowledge the existence of cultural distance and attempts to teach individual members about cultural differences through training.
(i) diversity enlargement,
(ii) diversity sensitivity,
(iii) cultural audit

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - b

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