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SOLVED CAIIB COMBINED PAPER 17:

1. ..... is known for his concept of "Division of Labour" and "Time and motion studies".
a. Abraham Maslow
b. Frederick Tailor
c. Robert Owen
d. Eric Berne

Ans - b

2. Emotional intelligence is refers to... Pick up the odd one.

a. being self-Motivated
b. being Self-Regulated
c. being empathetic
d. being emotionally strong

Ans - d

3. The human resources systems are largely designed by banks and other organizations for ......
a. a heterogeneous workforce
b. a homogenous workforce
c. a diverse workforce
d. according to their need

Ans - b

4. Which of the following statements are correct?
(i) the remuneration to managerial position is referred to as salary - true,
(ii) A wages, salary and remuneration mean the same thing – false,
(iii) where the reward is linked to the performance, it helps in improvement of motivation level of employees – true

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - c

5. Which ego state collects information and processes it?

a. parent
b. adult
c. child
d. both a and b

Ans - b

6. There are 2 methods for performance appraisal. Which of the following are not correct.
(i) the traditional methods emphasize on rating the individual personality traits,
(ii) the traditional methods lay importance on job achievement,
(iii) the modern methods lay emphasize on rating the individual personality traits

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - c

7. Which is not a sub-system of HRM?

a. Administration
b. Maintenance
c. Credit
d. Development

Ans - c

8. Mechanistic Theories of Knowles are also called as ......

a. Cognitive Theories
b. Behaviourist Theories
c. Organismic Theories
d. Humanistic Theories

Ans - b

9. Which of the following industries in India was the first to use the term "Personnel Officer"?

a. Insurance
b. Banks
c. Chemical and Pharmaceutical
d. Steel

Ans - c

10. Which Type of compensation in the following are matched properly?
(i) top or middle management – salary,
(ii) Clerical or administrative staff - salary,
(iii) unskilled, semi-skilled, skilled or highly skilled staff – wages

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - c

11. The compensation should be adequate which takes into account the following ......
(i) minimum wages, (ii) living wages, (iii) fair wages

a. Only (i) and (ii)
b. Only (i) and (iii)
c. Only (ii) and (iii)
d. (i), (ii) and (iii)

Ans - d

​12. Which is said to be the beginning stage of career?

a. Mentor
b. Apprentice
c. Colleague
d. Sponsor

Ans - b

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